This year kicks off my 15th year in business. In 1999, I was 26; I had a laptop, a fax machine and a dream. I started Quintessence Entertainment, Inc. in the basement of my house. It started out as a content development company, and later morphed into a marketing consulting firm Quintessence Group. Today, we […]
15 Things About Providing Outstanding Customer Service
This month I’m celebrating my 15th Anniversary in business, don’t forget to sign up for your chance to win SmallBizLady’s 15 Days of Giveaways contest. Today is Part III of my 15 Things Series. Today we’ll discuss how to stay in business by providing outstanding customer service in your small business. The real secret to […]
15 Things I’ve Learned in 15 Years in Business
I haven’t had a paycheck job in 15 years and as a small business owner for all that time, I have had the opportunity to learn quite a few lessons. Though some of them were more expensive than others, I still wouldn’t trade it for the world. I am grateful to be a small business […]